Jackpot 16 Privacy Policy

Effective Date: February 2025

General

Jackpot 16 (“Jackpot 16,” “we,” “us,” or “our”) provides a top-tier, user-friendly mobile gaming experience. Our services include tournaments and other gaming activities available on mobile devices, desktops, or other platforms. Additionally, our Services include mobile applications, software updates, upgrades, fixes, patches, APIs, and other software provided by Jackpot 16 (collectively referred to as “Software”).

In this Privacy Policy, “Jackpot 16” refers to our company and its affiliated entities, including parent companies, joint ventures, and other corporate entities under common ownership.

We take user privacy seriously and are committed to protecting your personal information in compliance with applicable laws and regulations. This Privacy Policy explains how we collect, receive, store, use, and share your information when you use our Services and Software.

By accessing or using our Services and Software, you acknowledge and accept this Privacy Policy, including the collection, use, and disclosure of your information as outlined here. If you do not agree, please discontinue use of our Services.

We may update this Privacy Policy periodically without prior notice. Your continued use of our Services constitutes acceptance of any updates. We encourage you to review this Privacy Policy regularly.

We do not share your personal information with third parties for their direct marketing purposes unless you explicitly opt in.

For certain data processing activities, Jackpot 16 may act as both a data controller (responsible for data collection and processing) and a data processor (processing data on behalf of other entities).

This Privacy Policy is subject to our Terms of Use.

Information We Collect and How We Collect It

We only collect personal information (“PI”) necessary to provide, maintain, and improve our Services and Software. If you use our Services through third-party platforms (such as Facebook, Instagram, or TikTok), we may receive personal information from those platforms.

Personal Information We Collect

We may collect and receive the following types of personal information directly from you or from third parties:

1. Account & Login Information – Username, password, user ID, and authentication details.
2. Social Media Data – Public information about you and your friends if you access our Services through social platforms.
3. Contact Information – Email address, phone number, and other contact details you provide.
4. Location Data – Information about your location when using our Services.
5. Date of Birth & Age – To verify eligibility to use our Services.
6. Payment Information – If you make purchases, we may receive non-financial details such as your name and billing address from our payment processors (we do not store financial details).
7. Usage Data – Information about your interactions with our Services, including chat activity, forum posts, and user interactions.
8. Technical Information – Device type, operating system, browser type, mobile device identifiers, and browsing activity.

We may collect some of this data through cookies, tracking technologies, and third-party analytics providers.

International Data Transfers

By using our Services, you acknowledge that your personal information may be transferred to and stored in different countries, including the United States. We take commercially reasonable steps to ensure that your information is securely processed and protected according to this Privacy Policy.

Privacy laws vary by jurisdiction, and data protections in some locations may differ from those in your country of residence. If required by law, your consent to such transfers is granted by your continued use of our Services.

Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, personalize content, and analyze usage patterns. Third-party advertisers may also use cookies or tracking technologies on our Services.

You can disable cookies through your browser settings, but doing so may impact your ability to use certain features of our Services.

Additionally, we and our partners may use:

• Web beacons – To track whether certain pages or emails have been accessed.
• Pixels – To optimize advertising and measure campaign effectiveness.

How We Use Your Information

We collect and store information for purposes including:

1. Creating and managing user accounts.
2. Enhancing and optimizing our Services.
3. Suggesting connections with other users.
4. Enabling user communication (e.g., chats, forums, and invitations).
5. Providing customer support.
6. Ensuring user safety and enforcing our Terms of Use.
7. Preventing fraud and illegal activities.
8. Managing and delivering personalized advertising.
9. Notifying users of updates, new features, or promotions.
10. Complying with legal obligations.

We may also record and share gameplay events, tournaments, and competitions for promotional or analytical purposes, in compliance with applicable laws.

Third-Party Advertising & Marketing

We do not actively share personal information with third-party advertisers for direct marketing unless you opt in.

However, advertisers may collect or receive certain non-personally identifiable information, such as performance data (e.g., ad clicks), through tracking technologies.

Jackpot 16 may use your email and phone number to send marketing messages, including promotional offers and updates. You may opt out of marketing messages by replying to the messages or contacting us at support@jackpot16.com.

Third-Party Service Providers

We may share information with third-party service providers for the following purposes:

• Payment processing.
• Data analytics.
• Email delivery.
• Web hosting.
• Customer support.
• Marketing and promotional services.

These third parties are required to keep your information confidential and use it only for services on our behalf.

Legal Disclosures & Protection of Rights

We may disclose personal information if required by law or if we believe it is necessary to:

1. Comply with legal obligations or court orders.
2. Prevent fraudulent activities.
3. Protect user safety and rights.
4. Respond to law enforcement requests.
5. Enforce our Terms of Use.

Your Data Rights & Choices

Depending on your location, you may have the right to:

• Access your personal data.
• Correct inaccuracies in your data.
• Request data deletion.
• Restrict processing of your data.
• Withdraw consent for certain uses.
• Opt out of targeted advertising.

To exercise your rights, contact support@jackpot16.com.

Data Retention

We retain personal information only as long as necessary to provide our Services or comply with legal requirements. If an account is closed, we may retain certain data for legal or operational purposes.

California Consumer Privacy Act (CCPA) Rights

California residents have the following rights under the CCPA:

1. Right to Know – Request details on what personal data we collect and how it is used.
2. Right to Delete – Request deletion of your personal data, subject to legal exceptions.
3. Right to Opt-Out – Opt out of the “sale” of personal data.
4. Right to Non-Discrimination – We will not discriminate against users who exercise their privacy rights.

To submit a request under the CCPA, contact support@jackpot16.com.

Minors & Children’s Privacy

Jackpot 16 does not knowingly collect personal information from individuals under 18 years of age.

If you are a parent or guardian and believe your child has provided personal information, please contact us at support@jackpot16.com, and we will take steps to delete the data.

Changes to this Privacy Policy

We may update this Privacy Policy at any time. If we make material changes, we will notify users via email or by posting an updated version on our website.

For questions, concerns, or requests regarding your data, contact us at support@jackpot16.com.